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We’ve all been there.
You book an Airbnb that won’t let you store your luggage on the check out day but your flight isn’t until the evening.
You’re transferring hotels in London and there’s a weird gap in the middle where you’ve got nowhere to out the 8 suitcases that somehow two people needed.
Figuring out how to store luggage in London or in any major city can be confusing.
We have even raced to a set of lockers at a train station before, after reading online that there were luggage lockers, only to find they were all taken and there was a line of about 20 people waiting for one.
We’ve all got better things to do than that, I promise you.
In this guide to storing your suitcases in London, I have another solution.
We use a company called Luggage Hero, which, as the name suggests, is here to save you from all of your luggage woes!
In this Luggage Hero review, I’ve got all of the information you may want to know before signing up.
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How Luggage Hero Works
Luggage Hero is like the Airbnb of luggage storage, where you can take a look at listings and reviews to determine where to store your luggage.
This gives you complete control, both over the location and who you trust with your luggage.
The locations are spread all around the city, including in the popular tourist areas and near major sights, and they’re made up of stores, cafes, hotels and more that are vetted and then added to your options.
LuggageHero is our preferred luggage store option in London, but they also operate in over 30 cities around the world, including Barcelona, Madrid, Hamburg, Chicago, Miami, Boston, and more.
We always read the reviews when booking and look for locations with 4 to 5 star ratings that a it of other people have used.
IMPORTANT: are you coming to the UK from abroad?
In case you’re reading this from outside the UK and will be a foreign visitor here, you need to know these 2 things to stay safe and save money.
- Travel insurance – you need it when going overseas! I use this site to get the best quotes and purchase my packages from. Do not skip this – having medical coverage abroad as well as other coverage in case of missed flights, lost luggage, etc is essential. As I said, I have never gone wrong using this site.
- International debit cards without fees – do not get stuck paying extortionate foreign fees when using your card abroad (and the UK is almost all card these days). I use the Wise debit and travel card which you can apply and learn more about here.
How much does Luggage Hero cost?
You can book luggage starting at £1 per piece of luggage per hour, and there is a day rate of £8 per piece of luggage.
How do I use Luggage Hero?
You don’t need to download am app to use Huggage Hero, which, thank god because if I have to download one more app to exist in daily life I’ll scream.
What you do is click on the location you want to book and confirm the booking.
From there, you’ll be sent directions and the exact address of the location.
When you’ve arrived at the location, you can use their WiFi to go into your account and start the storage timer.
You’ll also get a label from the shop to put on your luggage which I’ll talk about in a minute.
When you pick up your luggage, you’ll stop the storage timer and then payment will all be made online, not to the store.
But I’m worried about leaving my luggage?
Your entire world is in your luggage.
Your clothes, your souvenirs, your chargers, everything.
It’s reasonable to worry about your luggage when it’s not with you.
Luggage Hero secure your luggage with the security seals that you’re given for each piece of luggage.
Pop the seals on the suitcases and make sure to take a picture.
This insures your luggage up to the value of £2,200.
Luggage Hero also annually recertifies locations and makes sure to manually verify them in the first place.
You can also read all of the reviews to see what other travelers thought.
The reason why Luggage Hero is super cool is that, increasingly travelers are staying in Airbnbs or apartments that may not have the same luggage facilities as hotels, but that doesn’t mean the amount of luggage has disappeared!
You’re not going to find people walking around Westminster Abbey with large bags simply because it’s not allowed.
Even if you are staying at a hotel with luggage storage facilities, it’s not always the most convenient to either go there first when you get into London or to have to head back to there before you hop on a flight when you’ve been out exploring the opposite side of the city all day.
Luggage Hero Discount Code
I’ve worked with Luggage Hero to get my readers a deal, and if you use the code GIRLGONE, you’ll get two hours of free luggage storage.
Happy travels (and hopefully your weary luggage carrying arms and shoulders will thank me!)
UK Travel Planning Guide: the FAQs
🏥 Should I buy UK travel insurance?
Absolutely yes. Basic coverage is not expensive, and as a visitor you are NOT covered under the NHS. Compare policies and prices with Travel Insurance Master here, a big name in the travel insurance business, and cross that off your list.
🔌 Do I need travel adapters for the UK?
Yes, you do, otherwise you won’t be able to plug in your electronics/phone/lifelines. I recommend this one, which is all-in-one so you can use it in other countries.
🚗 What do I need to drive in the UK?
The first thing you need to check out if you’re planning on renting a car in the UK is this guide to driving in the UK for visitors – the roads, signs, and driving experience will likely not be what you’re used to and it’s essential to prepare yourself to stay safe and aware.
🛌 What’s the best way to book hotels in the UK?
For UK hotels, Booking is the best site as it offers free cancellation on many properties. If you want an apartment, I always recommend VRBO over AirBnb.
📳 Will my phone work in the UK?
Yes – if you set it up right. Check out my guide on making your foreign phone work in the UK to ensure that you get the type of service you need.
🚿 Can I drink the water in the UK?
Yes, UK water is great and perfectly safe. But drink out of taps in any kitchen or use water fountains. Double check before drinking out of the taps in hotel bathrooms, though, as they may be on a different system. London water is safe to drink.
I had an amazing time, stayed out towards Ohare Airport, though. I mainly did the museums, but I did ride the roads, and went through sea life Chicago.